General

LeaseWeb is the brand name under which various independent LeaseWeb companies operate.

Each of those companies is a separate and distinct corporate entity that provides services in a particular geographic area. LeaseWeb CDN Services are offered by LeaseWeb CDN B.V.

To do business with a LeaseWeb company, you must enter into a contract with the relevant LeaseWeb entity. Each LeaseWeb company has its own contract documentation for services and products. For all companies, the contract documentation generally consists of General Conditions, Policies, the Services Specification and the Support and Service Level Schedule. Please find below the latest version of the contract documentation for each of these companies, as well as other legal information pertaining to each of the LeaseWeb companies.

 

General Conditions

The General Conditions shall apply to all quotes and orders related to the provision of services and/or products by LeaseWeb, to the provision of services by LeaseWeb, to the provision of products by LeaseWeb, and to any agreements or other legal relationships between LeaseWeb and any customer resulting therefrom or in connection therewith.

 

Policies

LeaseWeb aims to promote a high level of responsible behavior in connection with the use of its Services. For this purpose, LeaseWeb has created the LeaseWeb Policies.

 

Services Specification

The LeaseWeb Service Specification Schedule sets out the specifications of services provided by LeaseWeb, and also details LeaseWeb’s obligations in connection with such services.

 

Support and Service Level Schedule

The LeaseWeb Support and Service Level Schedule sets forth the performance metrics such as service levels, response times, service windows and availability of services provided by LeaseWeb. In addition, this Support and Service Level Schedule defines the service credits that a LeaseWeb customer may be eligible to, in case LeaseWeb does not meet the agreed performance metrics.

 

You can download the latest versions of the contract documentation for each of these companies below, as well as other legal information pertaining to each of the LeaseWeb companies.

 

LeaseWeb Netherlands B.V. - The Netherlands

LeaseWeb USA, Inc. - United States

LeaseWeb Deutschland GmbH - Germany

LeaseWeb Asia Pacific PTE. LTD. - Asia Pacific

LeaseWeb CDN B.V. - CDN Services

Website Terms of Use

This website and the LeaseWeb Customer Portal is made available to you and operated by LeaseWeb Global Services B.V. You may order goods and services through this website from other LeaseWeb companies, and your order of such goods and services, the provision thereof by the relevant LeaseWeb company, and your use thereof, shall all be governed by a separate agreement between you and the relevant LeaseWeb company. LeaseWeb Global Services B.V. shall not be a party to said separate agreement. Your use of this website and the LeaseWeb Customer Portal is governed by the Website Terms of Use. You can read the Website Terms of Use here:

Privacy Statement

LeaseWeb is committed to ensuring that your privacy and personal data are protected. We will use your personal data in accordance with the applicable laws and regulations. You can read the Privacy Statement here: