“What infrastructure provider is best for you? Reliability, price, performance, speed, network quality, and scalability are some of the key factors to take into consideration. To aid in your analysis of infrastructure providers, we share our key features and how they stack up against our main competitors’ offerings.”
Frequently Asked questions
How do I start using a VPS?
After your order delivery is completed, you can log in to the Leaseweb Customer Portal and begin using your VPS. You can immediately start hosting your website, running your applications, and more.
When should I choose VPS over dedicated servers or shared hosting?
When you choose a VPS instead of a dedicated server, you free yourself from physical hardware management, manual OS updates, firewall management and more. With VPS, Leaseweb takes care of virtualization, hardware management and platform security. If you prefer full control over your hardware, dedicated servers may be more aligned with your needs.
When compared to shared hosting solutions, VPS gives you more control over your resources and provides better performance. VPS solutions are also more flexible than shared hosting plans. If you are a growing business or are looking to scale up your resources, you may not fit into small shared hosting solutions and would be better suited with VPS.
Where can I buy a VPS?
You can select and order one of our seven VPS packages by choosing a package from the table above, or by going straight to our VPS configurator webpage here.
What is the delivery time of a VPS?
A VPS is delivered within a few minutes, unless you have very specific requirements.
A website order is verified by us either by phone or via email. This is a one-time verification process applicable only for your first order. Once verified, the order will be delivered fully automated within 24 hours.
You can follow the status of your application on the customer portal here.
Which operating systems do Leaseweb VPS’s support?
Leaseweb VPS’s support Ubuntu, CentOS, Debian, FreeBSD, and Windows.
You cannot choose a Windows operating system with our VPS gp micro and VPS gp small packages.
You can change your operating system any time on the customer portal by reinstalling your VPS with the OS of your choice.
Please note - if you would also like to buy a control panel, you must choose the CentOS 7 operating system.
Which control panels are available for Leaseweb VPS's?
You can also add a control panel at a later stage in the customer portal by reinstalling your VPS with the control panel of your choice.
Is a firewall included in a VPS subscription?
Yes, a free Basic Firewall is included for all VPS’s. The firewall is a network-based service on our hypervisor that provides TCP, UDP and ICMP traffic blocking. When on, the firewall blocks all traffic that is not explicitly permitted by your defined firewall rules. For more information, please view this firewall article on our Knowledge Base.
How many IP addresses do I get per VPS?
VPS's get one public IPv4 address. You cannot obtain additional IPv4 addresses for VPS. For more information, view this article on IP addresses. It is possible to request IPv6 addresses for free, and we assign a /112. For information about obtaining IPv6 addresses for your virtual server, refer to our article on IPv6.
What kind of support (SLA) is included with a VPS subscription?
Our Basic Service Level Agreement is included with every VPS at no additional charge. If additional support is required, there are multiple SLA levels you can upgrade to. View all our Service Level Agreement options here.
How can I upgrade or downgrade my VPS?
You can upgrade your virtual server pack in the customer portal.
To downgrade, please cancel your VPS and order a new VPS with the desired specifications.
Please note - downgrading a VPS package is not technically possible, as downgrading disk space means the removal of a part of disk space which could lead to data loss (even if you are not utilizing the full disk space). If you would like to switch to a smaller VPS, you can order a new VPS here with the new desired specifications. Your existing VPS will need to be cancelled, and you will need to backup and transfer your data to the new server.
Are APIs available for VPS?
Yes, APIs are available for our VPS solutions. These give you the ability to control every VPS you have with Leaseweb. Using APIs, you will be able to list your virtual servers, retrieve information, power on and off, reboot, and reinstall all of your VPS’s. See more information on available VPS APIs here.
Where can I find more product information about VPS’s?
You can find more information about Leaseweb VPS solutions on our extensive online here.