At home, we have a handyman. His name is Frank. He is very experienced and all-round and was able to take on every construction or repair job we gave him in the past years. Frank is easy going, never stressed out and often takes a break to smoke a cigarette and enjoy the weather. Although we pay him by the hour, we do not complain about his smoking as he asks a reasonable fee and works quite efficiently. Also, my wife really likes the guy, as she feels he can be trusted and always understands her really well.
For instance, last year he redid our kitchen, which turned out really nice. And although we wanted to go for a four ring gas hob he convinced us to take a five-ring hob with a central wok burner. He argued this would hardly take any extra space and would be very convenient in case we needed to use a bigger pan. Every time we have visitors over, my wife refers to Frank and how happy she is about the choice we made.
This year we were getting the bathroom done, but since we only have one shower in our apartment I asked Frank: “When will the bathroom be done?”. He answered “that depends”, “why are you asking?”. I told him about my concern of using the shower and he smiled. “I can make sure the shower can be used every time I leave as long as you don’t mind the mess.” he replied. Well… that solved one of my worries, but I was not completely satisfied, so I kept asking.
“But, when will the bathroom be done? I mean.. how much money is it going to cost?”. “Those are two different questions” Frank answered, “The first one depends on how often and how long I will be here and the second thing depends on what the bathroom should look like and what other more important jobs you have around the house”. “Hmmm… I understand”, I mumbled, but had the unpleasant feeling that he was dodging the question.
My wife has a very busy and responsible job, but she is also the one that decides on the interior related things in our house. Not that I do not care, but we both know that she has “feeling” for these things and I (an IT guy) do not. I told my wife that I could let Frank in and pour him his coffee, but that I did not see how we would organize this bathroom rebuild. She had an easy solution: She asked Frank to promise to work 3 days a week for at least 2 months. He worked on Monday, Tuesday and Thursday, since he had another job going on Wednesday and Friday. Every Thursday evening he would leave late, so he could meet my wife to show what he did and discuss with her what he was going to work on next week.
I would not have taken that route and would have probably asked an interior designer to draw the bathroom in 3D. Then I would have asked several building contractors to quote me with a price and a delivery date. I’m sure my wife would not have been as pleased as she is now with our new bathroom. The bathroom turned out exactly as we wanted, she even feels she has built it herself. Another good thing is that we only paid Frank for the work he actually did and the materials he needed. Of course not everything went flawlessly: Frank had to reroute a sewer pipe because we wanted the toilet in a different position. That was a lot of hassle, but my wife really wanted it like that, so it was our own choice in the end.
I’m glad I’m in IT doing agile projects, because construction work is not my cup-of-tea. 😉