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Sabrina Majid

Senior HR Advisor

Datacenter Team Manager

We are looking for a Datacenter Team Manager in Singapore. You will manage the DC operations by ensuring things run smoothly and services to our customers are delivered in a timely manner.

Responsibilities 

  • Capacity planning for all DC related assets (incl Logistics, Inventory Management, space, power and Network) 
  • Developing and improving processes such as workflow management and procedures to support successful operations including remote unmanned locations 
  • Keeping all processes & work instructions up to date (Operations and Client Service Delivery) 
  • Managing and overseeing capacity management and allocation, sales order workflows and customer implementations 
  • Building strong customer relationships by supporting the customer during the initial period between signing the order and implementation of the service 
  • Responsible for the overall performance and results of the APAC DC OPS team: Assembly, delivery and maintenance of Datacenter infrastructure (server hardware, software, connectivity and power in the racks) for internal and external customers. 
  • Inventory management and Logistics for the APAC region. Datacenters are currently located in Singapore, Sydney, Hong Kong and Tokyo. 
  • Supply and maintenance of office IT equipment and the office network. 
  • Responsible for Customer Satisfaction from an operational perspective by maintaining the server/ rack infrastructure to prevent incidents and to solve incidents as good and quickly as possible 
  • Responsible for the people management of the team: focus on developing, coaching and mentoring thus enabling direct reports to improve performance and reach their full potential but also hire, fire decisions, pay/performance appraisals and employee satisfaction 
  • Execute on business strategy and translate it to clear objectives for the DC Operations team 
  • Report on timely basis the status (Progress, SWOT’s, Performance) of the team 
  • Responsible for optimal communication and cooperation with other teams/departments of Leaseweb on a global scale 

Qualifications 

  • Bachelor’s degree or equivalent working experience 
  • Proven record of managing experience 
  • Working knowledge of SAP/C4C, terminology and standards 
  • Basic Network knowledge 
  • Strong project management skills 
  • Customer oriented 
  • Excellent communication skills 
  • Hands-on mentality 

Benefits include: 

  • Participation in annual company bonus scheme 
  • 18 days of paid time off  
  • Comprehensive health insurance 
  • The possibility to develop yourself and build up your career 
  • A great working environment in a dynamic, international, fast-growing organization  

Ready for the next step? 

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb.  

 

Interested in the position? Apply here!

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