BILLING

CANCELLATION

• + How can I cancel my LeaseWeb services?
  For cancellations, please use the cancellation form, which can be downloaded from www.leaseweb.com/end. We regret that we are unable to processes cancellations that are not submitted using the prescribed forms. 
  
  Your cancellation is not finalized until you have received a confirmation from us. Always take into account the duration of your contract and the applicable notice period. If you want your cancellation to take effect on a particular date, indicate this clearly on the form. In this case, double-check to make sure that your requested termination date is included in our confirmation.
  
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• + I have made separate arrangements with one of your employees with regard to notice periods. How can I enter this on the cancellation form?
  If you have made special arrangements concerning your cancellation / contract takeover, always include the ticket number from your e-mail correspondence relating to this arrangement on your cancellation form, as well as the name of the employee with who you made the arrangement.
  
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• + I faxed a cancellation / contract takeover more than 5 business days ago, but I have not received a confirmation yet.
  Do you have a copy of your cancellation /  contract takeover form or the fax transmission report? If so, send it to us again. If not, please cancel again using our cancellation form, which you can download from www.leaseweb.com/end.
  
  
  
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